Christmas & New Year Period

For all details on our Christmas cut off dates please prefer to the below information:

Any orders for IN STOCK items placed before Monday 23rd December at 10am will be dispatched before Christmas. 

All orders placed from Monday 16th December up until Monday 23rd December will be upgraded to express shipping free of charge to ensure your order arrives in time.

We use the Australia Post E-Parcel Standard and Express service, whilst we try our absolute best to have your orders dispatched ASAP we can't 100% control what happens once the parcel leaves us, from time to time there can be a small delay during peak periods however Australia Post will also be delivering on weekends in the lead up to Christmas.

For PRE ORDER styles please refer to the date specified within the product page for that style, if you are unsure please email us at info@graylabelstore.com

IMPORTANT REGARDING COMBINED ORDERS FOR INSTOCK AND PRE ORDER STYLES

Please note, if you order an in stock item together with a pre order item that is not due in until after Christmas, your order will be held and sent in full when the pre order style arrives in. Should you wish to receive the style that is in stock prior to Christmas, please place separate orders, or alternatively, please email us at info@graylabelstore.com and we can issue an invoice for the additional postage to have the order split and sent separately.

 

WAREHOUSE CLOSURE OVER XMAS & NEW YEAR PERIOD

The warehouse will be closed from Tuesday 24th December until Wednesday 2nd January. Any orders placed between these dates will commence being dispatched on Thursday 2nd January, please allow some extra time than usual as there will be a back log from the closure period. 

We will have intermittent access to emails and socials during this period should you wish to contact us for anything urgent, please allow up to 48 hours for a reply during this period.

We would also like to take this opportunity to wish you & your families a very Merry Christmas and a Happy New Year 🌟🍾

Lastly, we would like to thank you so much for your support, our small business would not be possible without you.

Love Bianca and Belinda ❤️

Owners, GL xo 
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