As we are getting closer to the festive season, we want to make sure that we get your items to you before Christmas so that if you are going away you can take them with you.
Cut off for In Stock items
Any in stock items ordered before Thursday 20th Dec at 10:00am AEST will be packed and dispatched using express postage to ensure delivery before Christmas. We will try our best to still get you any orders placed after 10am but unfortunately cannot guarantee delivery as the postal services cannot give us that guarantee.
If you order a Pre Order item with this, if that Pre Order date does not meet the cut off for Pre Order items, all items will be dispatached together when the Pre Order item does arrive in the New Year. If you would like your In Stock item first, we recommend placing seperate orders or sending us an email and we can arrange an invoice for the additional postage amount.
Cut off for Pre Order items
For any pre orders placed before Monday 10th December, you can expect delivery before Christmas.
Any orders after this date cannot be guaranteed and will be dependent on whether we have them with enough time to get them to you. If you are unsure you are welcome to send us an email at email@example.com
As much as we can control our end of things, unfortunately we cannot control any unforseen events that may occur with cpurier services which could lead to longer timeframes for delivery. At this stage we have all our processes in place to ensure a smooth run but we do need to make you aware that there are circumstances out of our control that can arrise with couriers.
Office Hours over Christmas / New Year
Our website will be open for orders during the Christmas and New Year break, we will also be available on social with limited access to emails.
The office will re-open for business and dispatching again on Thursday 3rd January.
If there is something in particular you really want, please email us and we will try our best to do what we can for you.
Happy Shopping and wishing you a very Merry Christmas and a Safe and Happy New Year :-)
Belinda & Bianca at Gray.Label