Shipping & Handling

Shipping costs within Australia

We offer Standard Shipping at a flat rate of $10. You can expect your delivery within 2+ business days depending on your location. 

We offer Express Shipping at a flat rate of $15. You can expect your delivery within 1 - 2 business days. 

For any orders OVER $150, we offer FREE standard shipping.

We offer same day dispatch Monday to Thursday for all orders placed before 12pm. All orders placed after 12pm Mon-Thurs will be sent the following business day.

If you purchase a pre-order item with an in-stock item, you order will be held until all items arrive. If you require any styles that are in stock to be sent first, please place a separate order for that item or send us an email at info@graylabelstore.com and we can arrange an invoice for the additional postage.

Shipping & Handling Timeframes

We use the Australia Post E Parcel Service & Startrack Premium Service in order to be able to provide you with a reliable and efficient shipping service. Once your order has been sent, it will be with you within 2 + business days depending on your location if you select Standard Shipping or 1 - 2 Business Days if you select Express Shipping. 

International shipping costs

We charge a flat rate of $15 to New Zealand and $32.95AUD to other countries for international shipping. This if for a registered express shipping service. Overseas shipping times are dependent on the location. Please email us if you would like an estimate timeframe.

Important

With regards to Pre-Order items or exclusive pieces and special drops, depending on the item, time frames can vary from 1 to 4 weeks since they're being made just for you. If you would like a timeframe for delivery, you can check the product page for an ETA or send us an email at info@graylabelstore.com
Please note that during peak periods (Christmas, Easter, peak sale periods, Public holidays etc) there may be a slight delay in the dispatch of your order, however we will always try our absolute best to stick to the standard timeframes.